Terms & Conditions Xpressparts India

Welcome to Xpressparts India ("Company", "We", "Us", or "Our"). These Terms & Conditions govern your access to and use of our official website, B2B wholesale portal, product catalogs, distributor registration frameworks, and direct factory procurement services.

By browsing this platform, submitting a Distributor Onboarding Application, or placing a bulk order for electric scooter spare parts, you ("User", "Distributor", "Dealer", or "Bulk Buyer") acknowledge that you have read, understood, and agreed to be legally bound by these terms.

For the purposes of this legal agreement, the following terms shall carry strictly defined meanings:

• "Company": Refers to Xpressparts India, its manufacturing units, distribution warehouses, and registered B2B entities.
• "Distributor / Dealer": Any registered business entity, workshop owner, wholesaler, or commercial enterprise approved to purchase products for resale.
• "Products": All EV scooter plastic body panels, lighting units, electrical components, chargers, consumables, and structural accessories manufactured or supplied by Us.
• "Booking Amount": The initial token deposit paid by a prospective distributor during onboarding to lock network access and tier benefits.
• "Territory": The designated district, state, or regional geography assigned to a verified distributor (where applicable under Premium Tier agreements).

To qualify as an Authorized Distributor for Xpressparts India, applicants must fulfill the following operational criteria:

• Must hold a valid, active business entity (Sole Proprietorship, Partnership, LLP, or Private Limited Firm) operating within automotive, EV, or electrical spare parts sectors.
• Mandatory GST Compliance: Applicants must possess a verified Goods and Services Tax (GST) registration number. Unregistered applicants must provide formal declarations prior to invoice generation.
• Submission of the online onboarding application does not constitute automatic approval. The Company reserves sole discretion to accept, hold, or reject any application based on territory overlap or operational verification.

Distributorship is structured across three distinct operational tiers:

The token Booking Amount (₹999 for Starter, ₹1,799 for Growth, ₹2,499 for Premium) is collected during online application submission under the following explicit legal terms:

• Separate Security Deposit: The Booking Amount is a security token to reserve your territory spot and lock B2B catalog access. It is NOT automatically adjusted into the first commercial order invoice unless explicitly agreed upon in writing by the Company.
• Deal Cancellation Refund Guarantee: We shall retain the booking amount until the onboarding process concludes. If the dealership agreement or business deal is cancelled by Us or mutually terminated during pre-dispatch verification, the Booking Amount shall be 100% refunded to the original payment source.
• Non-Refundable Circumstances: If a prospective distributor provides fraudulent business documents, false GST numbers, or deliberately abandons the onboarding process after inventory allocation, the Company reserves the right to forfeit the token amount to cover administrative costs.

All commercial transactions across the Xpressparts India supply chain adhere to strict B2B billing guidelines:

• Price Revisions: Wholesale prices are subject to raw material market changes (ABS/PP resin costs). Revised price lists apply to all orders placed after formal price broadcast.
• Taxation: Applicable Goods and Services Tax (GST) is levied on all orders as per Central and State Government regulations. Tax invoices featuring full Input Tax Credit (ITC) details are issued electronically upon dispatch.
• Advance Payment Term: All distributor orders require 100% advance payment settlement via Razorpay, Bank Wire Transfer (NEFT/RTGS), or UPI prior to warehouse dispatch. No credit cycles are offered unless authorized in writing under Tier 3 agreements.

Xpressparts India specializes in high-impact virgin ABS and PP plastic molding for EV two-wheelers (including Ola S1, Activa/CS models, Gemopai Ryder, and Universal EV kits):

• Image Illustrations: Product renders and imagery displayed in catalogs or on the portal serve illustrative purposes. Minor color tint or finish variations may occur between manufacturing batches.
• Mould Modifications: The Company reserves the right to alter structural reinforcement ribs, mounting hole placements, or clips to enhance product durability and OEM fitment without prior notification.

We facilitate nationwide freight dispatch through verified third-party B2B logistics networks:

• Dispatch vs. Delivery: Advertised timelines (e.g. 48-Hour Dispatch / 6-Day Express Transit) refer strictly to the timeframe required to hand over packed goods to logistics partners. Courier or transport delays caused by weather, road blockades, or state border inspections are beyond Our direct control.
• Transit Packaging: All multi-piece plastic sets are packed in heavy-duty 7-ply corrugated cartons with bubble padding. Distributors must inspect outer carton seals upon arrival before signing transport LR receipts.

To safeguard B2B buyers against transit loss or manufacturing flaws, claims are processed under strict verification rules:

• Damage Claims: Transit damage or quantity shortages must be reported to B2B Support within 48 hours of shipment delivery alongside unboxing footage.
• Ineligible Claims: Cracks or clip breakages caused by improper mechanic installation, overtightening of screws, alteration, or misuse are strictly excluded from warranty coverage.
• Replacement Policy: Verified defective or damaged parts will be replaced in subsequent stock dispatches. Cash refunds are not issued for damaged parts.

Authorized Distributors agree to maintain brand integrity and adhere to ethical business practices:

• Must not engage in predatory pricing below company-recommended wholesale floors or sell counterfeit parts using Xpressparts branding.
• Must store plastic body panels and electrical components in clean, dry, climate-appropriate indoor warehouses protected from direct sunlight or chemical exposure.
• Must not make false technical claims or unauthorized warranty promises to end-retail customers beyond official company specifications.

Guidelines governing distributor territory rights and contract cancellation:

• Territory Rights: Regional exclusivity is strictly limited to Tier 3 (Premium Plan) partners who fulfill mandatory annual procurement quotas. Tier 1 and Tier 2 plans carry non-exclusive distribution rights.
• Immediate Termination: The Company may terminate a distributor account immediately if the partner engages in fraud, sells duplicate parts, fails GST compliance, or damages brand reputation. Upon termination, all rights to use Xpressparts logos and catalogs cease instantly.

Legal framework and dispute resolution parameters:

• Intellectual Property: All logos, product CAD models, high-resolution imagery, brand marks, and catalog layouts are exclusive intellectual property of Xpressparts India. Unauthorized copying or digital scraping is illegal.
• Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India.
• Jurisdiction: Any legal proceedings, disputes, or claims arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.